The Terms of Service (ToS)
The company GG Agency , SARL, with headquarters located at Casablanca, Morrocco uses the esna.gg software
package (an application platform on the Internet which can be accessed at the address www.esna.gg ,
hereafter referred to as the ‘Site’) which enables users either to create, organize, manage and share
tournaments or to participate in tournaments (hereafter referred to as the ‘Services’).
Electronic Sports North africa will herein be referred to as ESNA .The website, www.esna.gg will herein be
referred to as ESNA website. Tournaments taking place on the ESNA website will herein be referred to as
Your use of ESNA products, software, services and websites (referred to collectively as the “services” and
excluding services provided under a separate written agreement) is subject to the terms of a legal agreement
between you and ESNA.
Your legal agreement with ESNA includes at a minimum the terms and conditions set out in this document.
These are referred to below as the “Universal Terms”.
Your agreement with ESNA includes any legal notices applicable to the services apart from the Universal Terms
already applicable. The additional terms are available within or through the use of the services themselves.
The Universal Terms, together with addition terms if applicable, form a legally binding agreement between you
and ESNA. Collectively this agreement is referred to below as the “terms”.
If there is any contradiction to what the additional terms say, and what the universal terms say, the additional
terms will always take precedence in relation to that specific service.
Accepting the Terms
In order to use any of the services provided by ESNA, you will have to agree with the terms. You cannot use any
service without agreeing to these terms.
The terms can be accepted in two different ways:
by clicking to accept or to agree to the terms, or
by making use of the services provided.
You may not use the services if you are a person barred from receiving the services under the laws of your own
country or of any country in which ESNA operates.
Ending the Legal Agreement
ESNA may at any time, terminate its legal agreement with you if:
You have breached any provision of the Terms (or have acted in manner which clearly shows that you
do not intend to, or are unable to comply with the provisions of the Terms); or
ESNA is required to do so by law (for example, where the provision of the Services to you is, or
becomes, unlawful); or
The partner with whom ESNA offered the Services to you has terminated its relationship with ESNA or
ceased to offer the Services to you; or
ESNA is transitioning to no longer providing the Services to users in the country in which you are
resident or from which you use the service; or
The provision of the Services to you by ESNA becomes, in ESNA opinion, no longer commercially
Use of the Services by You
In order to use certain services, you may be required to give information with which can you be identified or
contacted. You agree that this information is accurate, correct and up-to-date. You also agree to maintain this
information’s accuracy for as long as you use the service.
You agree that you will only use the services permitted by the terms or by the laws in your country. You may
not use services limited by your country’s laws.
You agree not to access (or attempt to access) any of the services provided by ESNA, or to access (or attempt to
access) the services through any automated means including scripts of web crawlers.
You agree that you will not engage in any activity that interferes with or disrupts the services (or the servers
and networks which are connected to the Services).
Unless you have clear written permission and a legal agreement with ESNA to do so, you agree not to
reproduce, duplicate, copy, sell, trade or resell the services provided by ESNA for any purpose.
You agree that you are solely responsible (and that ESNA has no responsibility to you or to any third party) for
any breach of your obligations under the Terms and for the consequences (including any loss or damage which
ESNA may suffer) of any such breach.
You agree and understand that you are responsible for maintaining the confidentiality of passwords associated
with any account you use to access the services. Accor
https://www.esna.gg/privacy-policy This policy explains how ESNA treats your personal information, and
protects your privacy, when you use the services.
You agree to the use of your data in accordance with ESNA privacy policies.
You understand that all information (such as data files, written text, computer software, music, audio files or
other sounds, photographs, videos or other images) which you may find during your use of the services is the
sole responsibility of the person from whom the content originated.
ESNA reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or
remove any or all content from any service at any time.
You understand that you may find, to you, offensive content during your use of the services and that usage of
these services is at your own risk. You agree that ESNA cannot be held responsible for any content that
originated from its users.
Unless you have clear written permissions from ESNA, the use of the ESNA trade names, trademarks, service
marks, logos, domain names, and other distinctive brand features is prohibited.
ESNA acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under
these terms in or to any content that you submit, post, transmit or display on, or through, the services,
including any intellectual property rights which subsist in that content (whether those rights happen to be
registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in
writing with ESNA, you agree that you are responsible for protecting and enforcing those rights and that ESNA
has no obligation to do so on your behalf.
You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and
trade mark notices), which may be affixed to or contained within the services provided to you.
Unless you have been expressly authorized to do so in writing by ESNA, you agree that in using the services,
you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is
likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
License from ESNA
ESNA gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the
software provided to you by ESNA as part of the services as provided to you by ESNA (referred to as the
“software” below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the
services as provided by ESNA, in the manner permitted by the terms.
You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse
engineer, decompile or otherwise attempt to extract the source code of the software or any part thereof,
unless this is expressly permitted or required by law, or unless you have been specifically told in writing by
ESNA that you may do so.
Unless ESNA has given you specific written permission to do so, you may not assign (or grant a sub-license of)
your rights to use the software, grant a security interest in or over your rights to use the software, or otherwise
transfer any part of your rights to use the software.
Content License from You
You retain copyright and any other rights you already hold in content which you submit, post or display on or
through the services. By submitting, posting or displaying the content you give ESNA a perpetual, irrevocable,
worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly
perform, publicly display and distribute any content which you submit, post or display on or through, the
services. This license is for the sole purpose of enabling ESNA to display, distribute and promote the services
and may be revoked for certain services as defined in the Additional Terms of those services.
You agree that this license includes a right for ESNA to make such content available to other companies,
organizations or individuals with whom ESNA has relationships for the provision of syndicated services, and to
use such content in connection with the provision of those services.
You understand that ESNA, in performing the required technical steps to provide the services to our users, may
(a) transmit or distribute your content over various public networks and in various media; and (b) make such
changes to your content as are necessary to conform and adapt that content to the technical requirements of
connecting networks, devices, services or media. You agree that this license shall permit ESNA to take these
You confirm and warrant to ESNA that you have all the rights, power and authority necessary to grant the
The services may include hyper-links to other web sites or content or resources. ESNA may have no control
over any web sites or resources which are provided by companies or persons other than ESNA.
You acknowledge and agree that ESNA is not responsible for the availability of any such external sites or
resources, and does not endorse any advertising, products or other materials on or available from such web
sites or resources.
You acknowledge and agree that ESNA is not liable for any loss or damage which may be incurred by you as a
result of the availability of those external sites or resources, or as a result of any reliance placed by you on the
completeness, accuracy or existence of any advertising, products or other materials on, or available from, such
web sites or resources.
Changes to the Terms
ESNA may make changes to the Universal Terms or Additional Terms from time to time. When these changes
are made, ESNA will make a new copy of the Universal Terms available at https://www.esna.gg/terms-ofservice and any new Additional Terms will be made available to you from within, or through, the affected
You understand and agree that if you use the services after the date on which the Universal Terms or
Additional Terms have changed, ESNA will treat your use as acceptance of the updated Universal Terms or
General Legal Terms
Sometimes when you use the services, you may (as a result of, or through your use of the Services) use a
service, or purchase goods, which are provided by another person or company. Your use of these other
services, software or goods may be subject to separate terms between you and the company or person
concerned. If so, the terms do not affect your legal relationship with these other companies or individuals.
The terms constitute the whole legal agreement between you and ESNA and govern your use of the Services
(but excluding any services which ESNA may provide to you under a separate written agreement), and
completely replace any prior agreements between you and ESNA in relation to the services.
You agree that ESNA may provide you with notices, including those regarding changes to the terms, by email or
postings on the services.
You agree that if ESNA does not exercise or enforce any legal right or remedy which is contained in the terms
(or which ESNA has the benefit of under any applicable law), this will not be taken to be a formal waiver of
ESNA rights and that those rights or remedies will still be available to ESNA.
If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these terms is
invalid, then that provision will be removed from the terms without affecting the rest of the terms. The
remaining provisions of the terms will continue to be valid and enforceable.
You acknowledge and agree that each member of the group of companies of which ESNA is the parent shall be
third party beneficiaries to the terms and that such other companies shall be entitled to directly enforce, and
rely upon, any provision of the Terms which confers a benefit on (or rights in favour of) them. Other than this,
no other person or company shall be third party beneficiaries to the terms.
The terms, and your relationship with ESNA under the terms, shall be governed by the laws of the Kingdom of
Morocco without regard to its conflict of laws provisions. You and ESNA agree to submit to the exclusive
jurisdiction of the courts located in the Kingdom of Morocco to resolve any legal matter arising from the terms.
Notwithstanding this, you agree that ESNA shall still be allowed to apply for injunctive remedies (or an
equivalent type of urgent legal relief) in any jurisdiction.
ESNA provides its customers a Local Area Network hereafter referred to as a “LAN” to facilitate the play of
console and personal computer games for recreation and competitive purposes. ESNA provides this LAN to
customers on the agreement that ESNA is not held responsible for the following:
Timeliness of delivery
Interruption of service not limited to power or networking
Lose of personal possession
Customer Ticket Cancellation / Refund / Transfer Policy
Customers requesting a ticket refund more than 14 days before the ESNA event for which the ticket was
purchased are subject to a 10% administrative charge per individual booking.
Customers requesting a ticket refund less than 14 days and up to 7 days before the ESNA event for which the
ticket was purchased are subject to a 50% administrative charge per individual booking.
Tickets cancelled 7 days before the ESNA event for which the ticket was purchased are non-refundable and
ESNA will accept the following types of payment for the right to attend its events:
All leading credit cards
Cash (on the day of the event)
Some Payment methods cannot be used to purchase tickets in person during pre-registration or registration at
events unless stated otherwise on ESNA website.
Customers may need to purchase the right to attend ESNA events. The right to attend an ESNA event will
hereafter be referred to as a “ticket”. The price of the ticket dictates the facilities the customer will have access
No physical ticket or item is dispatched to the customer in response to the customer purchasing a ticket online,
or on the day of the event. Immediate email acknowledgement is provided to the customer with an attached
invoice indicating the type of ticket and the date of purchase if the ticket is purchased online.
If the ticket is purchased at the event, an invoice and receipt is available upon request from the customer. By
default no invoice or receipt will be provided for tickets bought at the event without customers requesting one.
In the event of an invoice not being dispatched for online ticket purchase, the customer should contact ESNA
on the accepted methods of contact as documented in the support/contact us section.