Users (user or you) privacy is important to ESNA and esna.gg (referred to as Electronic Sports North Africa or
ESNA or we) and we strive to do everything we can to respect your trust in our brand and our commitment to
your privacy is no exception. We are committed to protecting and safeguarding consumer privacy on the
transfer, and store your information. Please read the following to learn more.
covers ESNA treatment of personally identifiable information that ESNA collects when you are on the ESNA site
and when you use ESNA services. The policy also covers ESNA treatment of any personally identifiable
information that ESNA business partners share with ESNA or that ESNA may collect on a partner’s site. We may
combine this information with other information to provide and improve our products, services, content, and
enhance your overall experience with us. Our use of personally identifiable information is always consistent to
This policy does not apply to the practices of companies that ESNA does not own or control or to people that
ESNA does not employ or manage.
ESNA collects personally identifiable information when you register with ESNA. ESNA may also receive
personally identifiable information from its business partners and may share this information with ESNA
subsidiaries, its franchisees and affiliates.
When you register with ESNA, we ask for your name, email address, and other information. Once you register
with ESNA and sign in to our services, you are not anonymous to us.
When you use a service, purchase a product or download or participate in survey with ESNA, we require you to
provide us some information including your full name, billing address, email address, and credit card
information (unless paid by prepaid card). We provide this information to the company or companies
responsible for processing your payment and do so solely for the purpose of verifying and processing your
payment and request.
ESNA also automatically receives and records ESNA cookie information, the page you requested, and your rank
and standing in various games.
All this information is used by ESNA to fulfil your requests for certain products and services, to help us improve
our services and your experience with us, to keep you posted on news and specials, for our internal purposes
such as auditing, data analysis, and research and if you enter into a contest or similar promotion, we may use
the information you provide to administer those programs. ESNA also collects non-personal data such as
browser name, technical information about users means of connection to our website, IP address, user
occupation, language, area code, location, time zone, activities on our website and like, in a form that does not
permit direct association with any specific individual. ESNA may collect, use, transfer and disclose non-personal
data to better understand customer behavior and improve products and services.
Where ESNA needs to combine non-personal information with personally identifiable information the
combined information will be treated as personal identifiable information for as long as it remains combined.
ESNA takes reasonable precautions – including administrative, technical, and physical measures – to safeguard
your personally identifiable information against loss, theft, misuse, unauthorized access, disclosure and
ESNA will not sell or rent your personally identifiable information to anyone. ESNA may send personally
identifiable information about you to third parties when:
- We have your consent to share the information;
- We need to share your information to provide the product or service you have requested, carry out
your instructions, to communicate with you about your account or send you system alert messages;
- your instructions, to communicate with you about your account or send you system alert messages;
- We need to send the information to companies who work with ESNA to provide a product or service
to you (These companies do not have any right to use the information we provide to them beyond
what is necessary to assist us);
- to you (These companies do not have any right to use the information we provide to them beyondwhat is necessary to assist us);
- As reasonably necessary to provide you ESNA features and functionality;
- As we reasonably believe is permitted by law or regulations in force;
- We respond to subpoenas, court orders or legal process;
- In order to cooperate in law enforcement investigation or an investigation on a matter of public safety;
- We find that your actions on our website violate the ESNA Terms of Service or ESNA Community
- We find it necessary to enforce and protect the rights, property, or safety of ESNA, its members and
ESNA has implemented appropriate security safeguards designed to protect your information in accordance
with industry standards. Your information is visible to others and can be read, collected and used by them only
when you share your information on the ESNA webpages. You are responsible for the personally identifiable
information you choose to submit in these instances. Please take care, not to share your name, contacts etc.,
when using these features like web postings and other similar web features on website.
ESNA will retain your personally identifiable information for the period necessary to fulfil the purposes outlined
ESNA may set and access ESNA cookies on your computer.
Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping
purposes. Cookies allow the website to remember important information that will make your use of the site
your on-line experience. For example, we track the total number of visitors to our site on an anonymous
aggregate basis. We may also employ cookies so that we remember you when you return to the site, to hold
your game data, increase security, to serve advertising, to keep track of the items in your shopping cart, to
administer certain contests and sweepstakes and to help customize your ESNA web experience. We may
associate personal information with a cookie file in those instances.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to
notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your
cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this
By visiting ESNA, you consent to the placement of cookies in your browser in accordance with this Privacy
To try and bring you offers that are of interest to you, we have relationships with other companies that we
allow to place ads on our webpages. As a result of your visit to ESNA website, ad server companies may collect
information such as your domain type or your IP address. Except this, ESNA do not share personally identifiable
information with any third-party advertiser or ad network.
Please note that only children aged 13 years or above are allowed to register on esna.gg
We urge parents to regularly monitor and supervise their children’s on-line activities.
ESNA retains the personally identifiable information you provide while your account is active or as needed to
provide you services. ESNA may retain your personally identifiable information even after you have closed your
account if retention is reasonably necessary to comply with our legal obligations, meet regulatory
information for as long as is necessary under law or to provide support-related reporting.
We may offer links to sites that are not operated by ESNA. If you visit one of these linked sites, you should
review their privacy and other policies. We shall not be responsible for the policies and practices of other
companies and any information you submit to those companies is subject to their privacy policies.
Your ESNA account information is password-protected for your privacy and security.
In certain areas ESNA uses industry-standard SSL-encryption to protect data transmissions and protect
ESNA may amend this policy from time to time. If we make any substantial changes to it we will notify you by
posting an announcement on our website. Rest assured, however, that any changes will not be retrospectively
applied and will not alter how we handle previously collected information.
As a user, you have certain obligations:
respecting all intellectual property rights that may belong to third parties, such as trademarks or
Your user name will be used on the ESNA platform. You must keep your email and password
confidential and not share them with others.
Version of : 08/01/2020
Any violation of these guidelines or those detailed elsewhere may lead to the restriction, suspension, or
termination of your account at the sole discretion of ESNA.
website following the posting of changes to this policy will be deemed your acceptance of those changes.
may contact us at: Contact@esna.ma
Last updated on: August 01, 2020